Originalretrobrand.com Website Review & Ratings + Original Retro Brand Coupons
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Originalretrobrand.com Website Review & Ratings + Original Retro Brand Coupons

Original Retro Brand: Products & Services

The vintage feel is a really fashionable trend at the moment. If you like tees that have this look and feel, then Original Retro Brand is the online store for you. They have recreated classic logos and put them on tees that have been treated to recreate the vintage feel in clothing. The products that they sell include:

For each product there is a clear image and product description. Original Retro Brand cater for both men and women and have a variety of sizes available.

Original Retro Brand: Company Background

Original Retro Brand registered as a business in November 2006.  Marc Herman is the CEO, while Alison Bodigheimer and Joe Deckop are the Manager of Web Services and the CFO respectively.  Their products are sold both online and in high-end department stores.  They are a business that is continuing to grow and is constantly updating the designs and logos that they have available to meet customers needs and current fashion trends.  They use the latest techniques to soften and dye their fabrics to create the vintage feel that is currently so popular.  This company operates under the name of Wildcat Retro Brands, LLC.  Their address is 1931 Bay Street, Los Angeles, CA 90021. 

Original Retro Brand: Customer Feedback & Reviews

There are a lot of reviews for Original Retro Brand across the Internet. The overall view that comes across in these reviews is that people have had a positive experience of purchasing items from Original Retro Brand. One such example is a review written on Made in America-Buy American. A brief extract of this review is as follows:

“Before we start with this review I feel the need to tell you how much we really like this company. Not only do they have great clothing for men, women, and children, but I think if you make a reasonable suggestion, they'll listen to it……OK, back to the order review. We can't be happy enough. Fast. Easy. A quality product. Comfortable. There really is something to be said about American Made if anyone has any doubts.
The one other thing to say is: you may be paying a little more for the clothing but you are definitely getting quality items.”

A customer writing a review at PriceGrabber gave them a five star rating and made the following comment:

“I have used this website more that 10 times and I NEVER had a problem with them. Items arrived on time, always in perfect condition. I will continue ordering from them…”

The Better Business Bureau (BBB) gave Original Retro Brand the following review:

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.

Factors that lowered this business's rating include:

  • Length of time business has been operating

Factors that raised this business's rating include:

  • Complaint volume filed with BBB for business of this size
  • Response to complaint(s) filed against business
  • Resolution of complaint(s) filed against business
  • BBB has sufficient background information on this business
Original Retro Brand: Business Credibility & Trustworthiness

Original Retro Brand became BBB accredited in 2006 and they have been awarded a rating of A-.  This rating is based on the length of time that the business has been in operation, the number of closed complaints and the background information about the company.  This companies credibility is also proven as they are stocked in many high-end retail outlets.  These include Saks Fifth Avenue, Bloomingdale’s, Nordstrom, Fred Segal and Dillard’s. 

Original Retro Brand: Website Popularity & Google Ranking

The popularity of this website can be found by looking at the page ranking given on different sites and by looking at the traffic that Original Retro Brand has visiting its site.  Alex.com have no data on this website.  Compete.com rank this website as 263,693.  They estimate that Original Retro Brand had 5,290 unique visitors in June 2012.  Google PageRank have given this website 5 out of 10.

Original Retro Brand: Social Media Presence

Original Retro Brand have their own blog and a Facebook page.  Their own blog has interesting articles and promotions for the products that they sell.  This blog is updated on regular basis.  Their Facebook page is popular and has 17,556 likes.  This page is used to update customers about new products, promotions and competition winners.  Customers can also give feedback, make comments and ask questions on this site.  There is also a link to follow them on Twitter.  They have 1,019 followers and use Twitter to promote their products and thank people for following.  Several messages are posted daily. They also use Pinterest and customers can follow them by clicking the link either the website or the blog.

Original Retro Brand: Website Security & Safety

Original Retro Brand will not disclose any information that you provide unless there is a legal necessity for them to do so, nor will they pass your details on to third parties.  When billing information is entered it is encrypted to ensure the security of your details.  They use www.rapidssl.com to do this.  Google Safe Browsing Diagnostics state that Original Retro Brand is not currently listed as being suspicious.  They have not acted as an intermediary for the infection of other sites or hosted malicious software.  

Original Retro Brand: Pricing & Packages

The pricing at Original Retro Brand is really simple because prices are the same for a T-shirt regardless of the size or design.

  • All men’s tees cost $38.
  • Women’s tees cost $38.
  • Women’s short sleeved vest tees cost $29.00
  • Hats cost $29.00

Busted Tees and Buycoolshirts.com are two websites that sell similar products. The price of a tee from Busted Tees is between $10 and $20, while an assorted bag of 4 tees will cost $30. Prices for tees at Buycoolshirts.com start at $15.99 andgo up to $19.99. This shows that the tees from Original Retro Brand are more pricey than sites that sell similar products.

Original Retro Brand: Shipping Rates & Policies

Original Retro Brand calculates shipping rates by weight and postal method.  They use FedEx and the US postal service.  Shipping rates are calculated during the checkout procedure.  They do ship their products internationally but advise customers that duties and taxes may be charged in addition to shipping costs depending on the country where the products are being delivered to.  Original Retro Brand recommend contacting their customer service department when making an international order.  

Original Retro Brand: Payment Methods Accepted

Payment options are not displayed on the home page, nor are details included on an FAQ page.  It is necessary to go through the checkout procedure to find out this information and this involves creating an account with them.  Original Retro Brand only accept Visa, MasterCard or Discover credit cards.  They do not accept PayPal, personal checks or money orders.

Original Retro Brand: Returns, Refunds & Exchange Policy

You can return the items that you have ordered fro Original Retro brand within 30 days of receipt.  You must include the returns form when you return items.  This is enclosed with the items that you have purchased.  Original Retro Brand only accept three reasons for return.  These are defective items, wrong items delivered or the wring size of tee.  If the item is defective, you must get in touch with them within 14 days to be eligible for a refund.  Shipping fees are not refunded on any returns unless they have made a processing error.  In this case, they will pay $9.99 towards the cost of returning the items.  Full details of the returns policy are clearly outlined on the website.

Original Retro Brand: Product images & screenshots
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Original Retro Brand Rating Summary
Customer Reviews
Original Retro Brand Average Rating:
(1 rating)
Original Retro Brand 1 out of 5 based on 1 ratings. 1 user reviews.
Jennifer M — 64 months ago
1.0 Star Rating: Not Recommended
“Frustrated”

I placed an order 2 weeks ago and it has not yet shipped. I emailed their customer services address 2 days ago and have not yet received a response. When I contact them by phone, their customer service rep places the call on hold and does not come back to the call.

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